Reviews
State Farm® Agent Baille Barbour
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Derek Taniguchi
October 15, 2026
"I had a great experience working with Kayla at State Farm! She was extremely responsive, knowledgeable, and took the time to understand my needs. She provided excellent guidance and recommendations throughout the process, making everything easy to understand. I really appreciated her professionalism and consultative approach. Highly recommend Kayla and the team!"
Joan Mulcahy
October 5, 2026
"We recently sold our house, rented it back from the buyer, purchased a co-op apartment that overlapped with the rent-back from our buyer. The complexity of all these changes: replacing homeowners with renters' insurance, adding an HO-6 policy in a different city that overlapped our rental period and then moving and change insurance areas resulted in an incredible number of confusing refunds and bills. Lacie Whitten had an incredible amount of knowledge and patience and spent a LOT of time answering our questions! the service was excellent!! Thanks Lacie!!"
"Joan,
Thank you so much for taking the time to share this! Buying, selling, and moving can be complicated enough without having to sort through all the insurance changes that come with it. I'm so glad Lacie was able to help make sense of everything along the way. She's incredibly knowledgeable and patient, and we're lucky to have her on our team! We truly appreciate you trusting us with your homeowners, renters, and condo insurance through all these changes. We absolutely love where you've landed and hope it's a wonderful place to call home for many years to come!"
Lloyd Sobel
September 9, 2026
"Amelia Lamman was the best agent I have ever dealt with. She is extremely knowledgeable, courteous, and responsive. State Farm had by far the most competitive rates for my home and multiple cars, including a classic vehicle policy through Hagerty."
Jessica
August 17, 2026
"Kayla was so helpful and thorough. Communication was clear and she explained our coverage in detail and was patient with hearing our specific needs for coverage. Prices were competitive and service is 10/10!"
Greg Fanger
July 14, 2026
"Jeff, was amazing. Our new vehicle came in unexpectedly and I contacted Jeff because we needed specific insurance before we could pick it up. Within an hour I had the policy and insurance card in hand. We have been with them for over 3 decades and have several vehicles and homes insured with them. They have always been there for us. On occasions we have shopped around but for the service, coverage and price we have always found them to be without a doubt the best value."
"Thank you for your thoughtful review, Greg, your words humble me. Thank you for being a loyal State Farm customer and a loyal customer of my office for nearly a decade of that time. My team and I are so grateful for your trust, we don’t take that for granted."
Jenn O'Connor
July 9, 2026
"We recently met with Kayla to review all of our policies. Kayla was efficient and so easy to work with. Her communication was wonderful. We felt informed and have confidence that all our coverages are correct and up to date now. I have no hesitation recommending this State Farm office. Thanks Kayla!"
Rick
June 9, 2026
"Baille has been my State Farm agent for over 10 years. Her staff is very personable and well-versed. I would definitely recommend her to someone who who is looking for insurance with that small town feel."
Craig Ingber
May 28, 2026
"What an incredible experience working with this office, specifically with Kayla! The whole process was so seamless. She was so incredibly transparent and communicative and kind and helpful. Everything you’d want. I’m so glad I made the switch over from another carrier, and specifically to this agency. Also, Kristina was great as well!"
Marcos do Olival
May 12, 2026
"Kristina is great and working with State Farm is a Breeze. Can't recommend them enough!"
Mike “Wntrhwk”
April 30, 2026
"I really enjoyed speaking with Kayla Dominguez, she was very helpful and answered all my questions quickly and professionally. Would highly recommend."
Emily Ferrell
April 23, 2026
"I cannot recommend Baille and her team highly enough! She is an incredibly knowledgeable insurance professional. What is all the more important, though, is her and her team's concern for their clients. Baille looks out for her clients and customers and always has their back."
Melissa
April 7, 2026
"Lacie and Heather are great to work with in Baille's office. They respond to questions quickly and are very pleasant to talk to. I had some last minute policy changes and Lacie responded immediately and expedited the changes. This office isn't close to our house, but we've had such a good experience with this team that we never changed when we moved out of the area."
Neil Bresler
April 3, 2026
"Lacie Whitten, got right on my claim for reimbursement for towing. Thank you Lacie
Neil"
Goutam Mandal
March 18, 2026
"Extraordinary customer support."
Chris Prokopiak
March 16, 2026
"I've been using Baille ever since moving back to Colorado and her office has been great to work with. Always quick to answer any questions or issues I have."
Dave Blumenthal
March 13, 2026
"I got the chance to work with Amelia from this agency. She was the most knowledgable and professional person I've worked with in this industry. Highly recommend her and her firm."
Steve Nelson
March 12, 2026
"Baille and crew are just amazing! Every time , for 9 years and counting, we've had an insurance need - or anything else - they have been there for us. I cannot imagine using any other agency."
Emily Himes
March 4, 2026
"Although I’ve been a State Farm customer for years, we recently started working with a local agent that our community uses. This office stands out for their exceptional service. We first connected during a move, and they made the process of insuring our home and vehicles very smooth. Even though their office is not in our immediate area, they have continued to be responsive and helpful.
The team is patient when explaining policies and always willing to help us understand and apply additional coverage when needed. They are also quick to respond and easy to understand. Their professionalism and willingness to go the extra mile make an impact!"
Jason Bitter
February 27, 2026
"This is the second insurance company I worked with in Colorado for condo insurance. They have surpassed my expectations! I'm satisfied with their rates and very satisfied with the communication compared to my last agency. I would highly recommend using Baille Barbour."
Martin White
February 3, 2026
"Always a great experience working with this State Farm agency locally. They ensure over a dozen vehicles for us as well as our homes and businesses.Great, communication and reasonable pricing with excellent coverage.!"
April Price
January 30, 2026
"Baille and her team are the absolute best! I am a local Realtor and have recommended them to many of my clients, who have all agreed that Baille and the rest of her State Farm team are top notch and will go above and beyond for you. They are also very respected and well-known as an integral part of our community who is always giving back. If you are looking for an honest, trustworthy, kind and hard working team of agents, you've found them!"
Courtney Ryan
January 29, 2026
"I’m not happy with this agency. They rush you along not focusing on your individual needs as a customer. I was underinsured for my auto insurance due to their negligence. There are plenty of good agents in northern Colorado. RUN FAR AWAY FROM THIS AGENCY."
"Courtney,
Thank you for reaching out. I have looked through all of the accounts I manage, as well as all of the prospects my team has worked with, and the name "Courtney Ryan" doesn't appear anywhere. I'm not certain whether you might have worked with another agency, or if you are leaving this review under a different name, but if you are one of my customers, please email me at baille@myonestopagent.com, or call or text my office at 303-883-8888 so I can see if there is any way I can help.
If you were working with a different agency, I implore you to reach out to that agent so they can help. Additionally, if you are not working with my team, would you kindly consider removing your review? I want to make things right with people anywhere I can, but if my team and I were not involved with the hardship you've experienced, it hurts my team and my agency to receive a negative rating and review based on the shortcomings of another agency.
I'm sorry you've had a negative experience, please reach out to me if my team and I are responsible, or your agent as they may be able to make this right for you."
Ben Smith
January 28, 2026
"Terrible agency, they gave me the wrong coverage which cost me thousands of dollars. Go somewhere else within SF brand for your insurance needs"
"Ben,
Thank you for reaching out. I looked through the names of all of my customers and prospects and I don't insure, nor have we quoted insurance for anyone named "Ben Smith", or any iteration of that name. It appears as though this google profile was created yesterday, so maybe you're leaving the review under a different name?
If I am your agent, please reach out to me directly at baille@myonestopagent.com, or call or text my office at 303-883-8888, I want to understand the situation so I can see if I can help. If I am not your agent, please reach out to your agent directly so they can help.
If my team and I are responsible for your issue, we will help however we can. If we are not responsible for your issue, would you please consider removing your review? Negative reviews impact my team and my agency even if we weren't the intended recipient.
Thank you,
Baille"
Ryan Pace
January 23, 2026
"I've been using Baille for several of my policies for over 8 years now, and I'm grateful for her and her team! Any issues I've had or any claims I've filed have been handled quickly and with the best outcome possible!"
"Ryan,
Thank you so very much for the kind review! My team and I have always appreciated the opportunity to work with you. Thank you for trusting us to take care of your insurance, we're honored.
Thanks again!
Baille"
Tiffani Bose
January 23, 2026
"10/10 they’re awesome! Always quick and so nice!"